School and Family Liaison Officers

 At Exhall Grange School, our School and Family Liaison Officers (SFLOs) offer support for pupils, parents and carers. They are able to give advice on a range of issues affecting family life.

They aim to provide a flexible, caring service that is right for you and your family.

Meet the Team

Jenny Arthur

Nicola Wooding

Both Jenny and Nichola have a wealth of experience in Health and Social Welfare. They also have experience of offering advice, support and learning opportunities to families. They aim to establish and foster good relationships with parents/carers and their children, ensuring that the child reaches their full potential.

What do they offer?

• Parenting advice, support and information
• Parenting programmes such as Triple P either one-to-one or in a group
• Common Assessment Framework (CAF)
• Advice on financial issues/difficulties
• Referral to other agencies.
• Groups for pupils to improve confidence, self-esteem and wellbeing.
• A link between home and school.

What is Triple P?

Triple P (positive Parenting Programme) aims to make family life and parenting easier. It provides strategies and skills to tackle common parenting issues. Triple P provides parents with the skills to manage children’s difficult behaviours, whilst promoting independence, self-esteem and confidence. Triple P can be offered one-to-one or in a group.

We would love to hear your views and opinions.

The SFLOs hold regular Coffee mornings throughout the year to give parents the opportunity to find out more about the advice, support and parenting programmes that they are able to offer whilst enjoying a tea, coffee and a chat in a friendly, relaxed atmosphere. These Coffee mornings are held in the school conference suite and the dates will be published on the school website.

The SFLOs are available to talk to you in person, over the phone or by email if you prefer.
Telephone : 024 7636 4200 Extension 161 or 162
Email : or